explain the different purposes of communication, whether that be small talk or the main part of any dialogue; identify how communication goes beyond words and consists of how you say them with non-verbal elements such as gestures, facial expressions and eye contact; appreciate that we can't always hide our innermost feelings. There are exceptions, of course: a voicemail is an oral Message that is asynchronous. The advantages of this type of communication include You can share your thoughts and concerns with management Where it works well both ways there will be a good relationship between the team and the senior members of staff Everyone can be made aware of the policies, direction, and plans increases efficiency and can lead to effective decision making The more sincerity is shown in communication in the workplace, the better. There are several different ways we share information with one another. Information flow: In the organization, flow of communication would be vertical, horizontal with the written form. Another important purpose of communication is to forge relationships, whether these are of short or long duration or for particular purposes. 7. 1. These typically reinforce verbal communication, and they help to make a point. Communication is essential for human interaction, and it plays a key role in our personal and professional lives. Figure 12.14 She described these purposes as: 1. Here's a more in-depth look at the four main categories of communication: 1 . 2. The words used should be simple and unambiguous. While there is a lot of overlap in these methods of communicating, knowing when to use each one is important. The message must be understood by the receiver. 6. When you tell a joke, narrate a humorous story, or relate a funny experience, you are communicating to entertain. These are some advantages of formal communication: It streamlines processes saving you time and effort that would've been spent if you communicated over text It increases work efficiency because everyone's on the same page about work that needs to be done It creates documented records because it's essential to have a paper trail for important tasks 3. Understanding the differences in public and mass communication ensures that the person in charge of disseminating information can get it to the people who need it and do so in a timely manner. Surprisingly, 55% of face-to-face communication comes from nonverbal cues such as tone or body language. 5. a. purposes of communication 5. Entertainment We communicate to amuse or evoke a positive emotion from our listeners. The goal of the speaker whose communication purpose is to inform is for the listener to retain the message being conveyed. For example, you might use verbal communication when sharing a presentation with a group. The most common among all the nonverbal communication are the facial expressions. Key Takeaway. Twitter The five purposes for communication are to inform, imagine, influence, meet social expectations and express feelings. It also enlightens people. You might use written communication when applying for a job or sending an email. Social closeness - to establish and maintain relationships with others 4. There are a number of purposes or importance of communication to talk about, so let us have a look at those here and now- 1. Information transfer - to convey information from person A to person B 3. There are different modes of communication available today. 6. These include emails, chats, WhatsApp, skype (conference calls), etc. It's a "one-to-many" communication, as opposed to a one-to-one verbal conversation. Communication allows us to share our thoughts and feelings with others, which helps us to understand each other better. This means your tone, facial expressions, body language, hand movements, and eye contact. Communication Communication means transferring thoughts, information, emotion and ideas through gesture, voice, symbols, signs and expressions from one person to another. Smooth Flow of Information The very first purpose or importance of any kind of communication is a smooth flow of any information either among the team members or outside the organization. When you make yourself aware of what the rest of you is doing as you speak, you can make corrections and eventually use all the right nonverbal cues to convey your point. - its goal is to input new learning, enhance prior knowledge, confirm a concept, alleviate comprehension of an idea, or explain a process or procedure. Different communication channels are more or less effective at transmitting different kinds of information. sender, message, and recipient. . Types of communication. Vocalizationssounds, grunts, unintelligible speech, shouts Understandable appropriate speech or echolalia (repetition of the words of others) Behavioralpacing, self injurious behavior, picking at sores, stripping off clothes, aggression Body languagefacial expression, going limp or rigid Leaders must communicate their vision with a clear and compelling message. Learn how to decide whether to inform, persuade, or offer goodwill in a message via an example in . 3. They are as follows: 1. The purpose of communication is to achieve common understanding, to create new or better awareness. Communication aids in the understanding of others by lowering misunderstandings and creating clarity of thought and expression. Additionally, we can communicate the same information to a wide range of people, and how this is received can vary greatly. Effective communication makes people's work easier and smooth. Clarity: The principle of clarity means the communicator should use such a language which is easy to understand. It also enables us to work together more effectively, strengthening our relationships with family and friends. The use of a particular structure, the frequency of feedback, and the maintenance of record are some of the elements that differentiate casual oral communication from purposive communication. Developing cordial human relation: Be at work or at home communication may make or break the relations. Determining the purpose of a message is the first step in deciding what to say and how to say it. You should always look in the eyes of the person to whom you are speaking and never stare or roll your eyes when they are talking. Communication skills are critical for senior leaders, because without the ability to have regular contact with the entire workforce, it becomes increasingly difficult to influence teams. Expression of needs and want - to regulate the behaviour of another person to get something 2. Interpersonal communication is a two-way mode of communication that allows both the sender and receiver to evaluate and respond to each other by oral, written and non-verbal means; of the . Purposes of communication. Three things are most important and essential in any communication process they are Sender, Receiver and the Channel (medium). Communication can be written or oral, formal or informal, and vertical, horizontal, or diagonal, as well as interpersonal, intrapersonal, interdepartmental, intra-organisational communication. Coordination: With the aid of communication, coordination would be easier from superior to subordinate. You should avoid fidgeting as it is distracting and the arms should not be crossed as it sends a signal of being closed off or angry. Head up, back straight (but not rigid) implies an upright character. Types of communication include verbal, written, and nonverbal. Communication Process Communication is an ongoing process that mainly involves three components namely. A speaker with a nice suit, who stood up straight and spoke clearly, may appear more serious or knowledgeable. Written Communication Conference calls and speeches are oral one-to-many communications, and e-mails may have only one recipient or many. Social etiquette - to conform to the social conventions of politeness The position of our body relative to a chair or another person is another powerful silent messenger that conveys interest, aloofness, professionalismor lack thereof. The language should not create any confusion or misunderstanding. Informative - the main purpose of informative or expository communication or writing is to simply convey information factually. First impressions may not be permanent, but they are close enough. Visual Communication Visual types of communication include signs, maps or drawings as well as color or graphic design. Eye contact, tone, and body language. A friendly, welcoming attitude and facial expressions that exudes calmness go a long way towards improving non verbal communication. Different communication types are used for different purposes such as professional front, personal front, and others.
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